The threat of “machine uprising” has been described by futurologists since the very concept of artificial intelligence emerged . You can find such references in the books of King and Bradbury, and in many films like “The Matrix”. But is AI indeed as dangerous as they say? Stephen Hawking shared his concerns about artificial intelligence: “The development of autonomous artificial intelligence can put an end to the existence of the human race.” He also mentioned that automation brought by AI would accelerate the already growing economic disparities around the world and would allow small groups of people to make huge profits using very few assistants. And such fears do not arise from scratch. For example, the American company Goldman Sachs has already replaced traders involved in stock trading on behalf of large bank customers with an automatically running AI-based bot. Now, out of 600 people who worked in the year 2000, two are left – the rest have been replaced by trading robots.
Musk thinks AI is one of the biggest threats to humanity
Despite these concerns, developments in the field of artificial
It may take time to create a perfect machine that will be able
In terms of
Initially, Baker Hughes was going to use Amelia to work with external suppliers; she had to handle requests, invoices, etc. At Shell, Amelia will help to develop new advanced training courses for employees, said Cyril Bataller of Accenture.
French company Yseop (pronounced “
Among their main important functions is working with repetitive tasks. Call center employees follow approximately the same routine, be it an invoice or a pet health question, which can be stressful for an individual since creative tasks are reduced to zero. Machines do a good job with such types of assignments.
With other professions that require intensive work with information and knowledge, AI will help people, rather than replace them. For example, sales professionals no longer have to process tons of information to generate a small report on their customers. Doctors, lawyers, employees of the financial sector — everyone who deals with large volumes of data — can send inquiries to such assistants as Amelia and quickly get an answer about regulatory acts or medical history. Ambulance workers can automate the admission of low-risk patients using Yseop software, which will ask standard questions and create short reports based on the answers. This is an extremely useful and necessary use case of artificial intelligence applications that can save people lots of time and energy. At this
Clearly, concerns about “machines threats “ are premature. AI powered systems are capable of solving only certain tasks. They cannot surpass the human mind.
The emergence of
Victoria Liset is strategic business & technology consultant to SMEs. She helps businesses improve their performance by using data more efficiently, and helping them to understand the implications of new technologies such as AI, Machine Learning, Big data, blockchain and IoT.